Children under 6 are now being offered the MMRV vaccine instead of MMR as part of the NHS routine childhood vaccination programme.
This replaces the existing MMR vaccine and adds protection against chickenpox, in addition to measles, mumps, and rubella.
You don’t need to do anything — your GP will contact you when your child is due.
🔗 nhs.uk/mmrv

West Moors Village Surgery is now using SystmConnect — our brand-new online consultation system.

This will replace some of the services we previously provided through eConsult.

You can now use SystmConnect to:
 
• Request a fit/sick note
• Request medication review or prescriptions
• Request a doctor’s letter or report

You don’t need a SystmOnline account to use it — but if you do log in with SystmOnline or your NHS login, it’ll save you time by filling in some of your details automatically.

SystmConnect is one of many online ways in which you can contact us. 

Find out more on accessing online health services on our website here>>

Pharmacies are part of the NHS family and the range of clinical services they provide has expanded significantly in recent years.

Going to your local pharmacy offers an easy and convenient way to get healthcare advice and treatment for seven common minor conditions, potentially avoiding a GP appointment.  

Pharmacists are highly trained healthcare professionals who can provide expert advice and treatment for minor illnesses. They can also guide you to the right service if you need to see a GP or another healthcare provider.

Follow this link for more on why you should think "Pharmacy First">> 

It has been my privilege working with you at West Moors for twelve and a half years as a family doctor, but I have made the decision to move on and emigrate to Canada. This is partly due to a change in my personal circumstances, and partly to address my own health and wellbeing needs and attempt to maintain a healthy work life balance, which I fear has been steadily eroded. Sadly, I don’t think I am alone in this view, and I sincerely hope that NHS England chooses to renegotiate with GPs prior to planned industrial action later this year.

I am proud that I leave the practice fully staffed (even with my hours taken in to consideration, and for the first time in quite a while!) and that with your help, I have contributed to training the next generation of healthcare professionals, from medical students and GPs to paramedics, physician associates, and advanced care practitioners.

I feel over my time at West Moors I have grown as a doctor, educator, and human being. Despite the challenges the NHS faces, I love the job that I do, and I am looking forwards to different challenges in a new country, new healthcare system, and new role.

I am very grateful for the support  of Dr Gorvin, and the support he and I have in our staff, and I wish Dr Gorvin and the practice every success in the future.

Dr Dominic Hennessy

At West Moors Village Surgery, we want to do all we can to help you with your well-being needs. 

We are pleased to advise that we are installing a new and improved telephone system designed to improve the patient experience and enable West Moors Village Surgery to serve you better.  

The new telephone system, scheduled to go live on Tuesday, the 19th of December, will allow our team to handle high call volumes, ensuring our patients can access the service they need quickly and efficiently.  The new system is equipped to handle increased call traffic efficiently, minimising wait times and improving accessibility for all. 

Additionally, detailed call reports generated by the new system will give us valuable insights into call patterns, peak times, and service demand. This data will enable us to identify areas for improvement and refine our services.

While we are working with the telephone engineering team to install the new system with minimal disruption to our services, your patience and understanding will be much appreciated during the transition period.

Thank you.

Since November 2022 all patients in our network who are over 16 have been able to view notes and health records. This includes notes from GP surgery appointments, test results, medications, and letters we receive from hospitals. These can be viewed online via the NHS App, NHS website, SystmOnline or the Airmid app. If you do not want your record to be available online, please speak with the Reception or Patient Services team at your surgery. For more, please visit the Crane Valley PCN information web page here>>

If you’re sent an NHS bowel cancer screening kit, put it by the loo. Don’t put it off.