To all our Patients
We remain concerned about the effect of Covid-19 and, although we are pleased to see the restrictions relaxed, we are still mindful that rates of Covid in the community are very high. The demand on health care services remains significant as a result of staff sickness and patient need. So, we must prioritise the patients who are most vulnerable.
It is important that you continue to put your health first and seek urgent medical help when you need it.
You may have to wait longer than usual for a routine appointment and there may be a delay in accessing some non-urgent reviews. We are working very hard to get back to normal, so please be patient with our staff. We are very grateful for your understanding.
Please continue to wear a face mask if you enter the practice,
infection control guidance for GP surgeries remains the same and requires us to continue to take precautions.
Before contacting the practice, please do consider self-help and pharmacy options:
Migrant Health - Ukrainian host family support
Offering a Ukrainian guest a place to stay in your home is a generous commitment but it may come with some complex challenges and Castleman Healthcare would like to support you in this journey.
Castleman Healthcare is offering patients who are registered with one of the GP practices in Network Poole North, Crane Valley and the Wimborne & Ferndown Primary Care Networks the opportunity to attend a free network that will help you support the Ukrainian family that you are either hosting or are waiting for.
The group session will be led and facilitated by a trained family psychotherapeutic counsellor. Each session will be limited to 12 participants and last 90 minutes with refreshments provided.
We will meet monthly at either St Marys Church, Ferndown or the Broadstone Methodist Church, with morning, afternoon and late afternoon sessions available. Our first session will be run on 23rd May 2022.
BOOKING IS ESSENTIAL!
To find out more about this monthly support group and to book your slot please click HERE
To book or get advice regarding your 1st, 2nd, or booster Covid-19 vaccine
Contact the National Booking Service via www.nhs.uk or ring 119
Please do not contact the surgery
We do not have access to the Covid-19 booster booking system
Help us to keep you all safe and well by keeping our phone lines free for those who need urgent medical help.
West Moors Village Surgery
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Welcome to West Moors Village Surgery
We look after over 5,900 patients in West Moors and Three Legged Cross with state of the art computer integration, electronic prescriptions direct to chemists, online appointment booking and repeat prescription ordering, and access to your medical records online if requested.
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Access & Parking
Wherever possible we have taken all necessary steps to comply with the requirements of the Disability Discrimination Act. We provide parking spaces, disabled access and toilet facilities for the physically disabled (within the limitations of the building). If you need any assistance in accessing the surgery please let us know upon booking your appointment. We have a portable hearing Induction loop to assist the hearing impaired.
There is limited car parking, including disabled car spaces, at the West Moors Surgery. On road parking is also available in Farm Road.
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For regular updates and news please:
We share your medical records with other health services treating you. For full details, please see our leaflets: Patient Information, Summary Care Record Sharing and SystmOne Record Sharing, copies are available from reception.
(Site updated 08/07/2022)