Latest News




Who is eligible for a booster?

All patients aged 50 years and over, and those aged 16 and over with a health condition that puts them at high risk from Covid-19 will be invited for a booster, 6 months after their 2nd dose. Front line health and social care workers if they are 6 month post 2nd vaccine dose are also being invited for boosters.…/who-is-at-high-risk-from-coronavirus/

When will I be invited?

The NHS is inviting people by email, letter and text message to book at…/book-or-manage-a-booster-dose-of…/ or by calling 119. St Leonard’s clinics are inviting by email, text message and phone call. This will be done in order of those who have received their second dose at least six months ago. If you are offered a booked appointment, and you have already arranged a booster through another route, please do cancel the appointment at St Leonards.

Which vaccine will I get?

In line with the JCVI advice, you will be offered Pfizer or Moderna vaccine, although more likely the Pfizer. This is recommended even if you had a different vaccine for your first and second dose. If you are unable to have the Pfizer vaccine (e.g. had an anaphylactic reaction to this) please contact us.

Will I need to wait afterwards?

Yes. The MHRA requires us to observe patients for 15 minutes post administration of the Pfizer vaccine.

I’m unable to attend the clinics being offered at St Leonard’s Hospital – what can I do?

Please use the online national booking system or call 119 or the website below and you can arrange to attend an alternative site. You can only book if it’s been at least 6 months since your 2nd dose.…/book-or-manage-a-booster-dose-of…/

I’ve recently had Covid can I still book in for my booster?

Please do not book into a clinic within 4 weeks of your positive covid result.

Can I have another vaccine, such as flu, within 7 days of my Covid Booster?

Yes, with the exception of Shingles vaccine please leave a 7 day gap between any shingles and COVID vaccine bookings.

Why can’t I see my COVID booster on the NHS App?

The NHS App does not yet have the function to show a 3rd or booster dose – we understand plans are in place to update this soon. Your medical record will be updated with this information


Medical settings are a higher risk environment and will need to be subject to more control measures than other public facilities.

We are acting very cautiously and are maintaining:

  • Social distancing
  • Face coverings
  • PPE for healthcare staff

The delta variant is more transmissible and patients may come to the surgery when they are contagious.

It is our duty to do all we can to keep both our patients and our staff safe whilst we deliver our care to you.


Thank you

FREE NHS APP - How to access your COVID-19 Vaccination Status

You can access your COVID-19 Vaccination status through the free NHS App from 17th May. You can access the app through mobile devices such as a smartphone or by tablet. Proof of your COVID-19 vaccination status will be shown within the NHS App. We recommend that you register with the app before booking international travel.

If you do not have access to a smartphone and know that the country you are travelling to requires COVID-19 vaccination status, you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed you course of the vaccine. The letter will take up to 5 days to reach you.

The surgery will not be able to provide COVID-19 vaccination status letters.


Jean Ashcroft

As a practice, and personally, I am very sad to announce the recent death of Jean Ashcroft, MBE, former Chair of our Practice Champions. Jean was a fearless advocate for rights of people living with a long-term condition or disability. She was honoured with an MBE for her contributions throughout her working life, serving on many advisory boards, and as a Director of Arthritis Care.

As Chair of our Practice Champions, Jean was a force of nature. She asked probing, insightful questions, and had a knack of getting to the heart of an issue, and getting on with it.

As a person, despite living with a long-term condition and using a motorised wheelchair full-time, whenever we spoke, the first thing she always asked was how I and everyone in the practice was. I was always humbled and thankful for her compassion, kindness, and her ability to empower others: Jean embodied our values as a practice.

Jean, I shall miss your wisdom and kindness very much. Jean's Family have asked for donations in lieu of flowers to cats protection or click on the icon below

Dr Dominic Hennessy

cats protection

COVID-19/Coronavirus vaccination programme


We are delighted to say that Dorset will be a 'First wave' vaccinator in primary care, and Crane Valley PCN's plan is to have a vaccination site up and running at St Leonard's Hospital by the 14th of December. More details available Here


Thank you for understanding that we are under pressure as a service, and being patient and kind to us. Our staff are working really hard to keep themselves, and you, well. Your kind wishes really mean a lot. Please bear with us. We're doing our best.

Dr Hennessy

COVID19 (Coronavirus) Pandemic

Please bear with us, as we try to help you. We are all going to have to face a 'new normal' for some time, and until the pandemic is over, we promise we will do all we can to make sure you have a General Practice service during the pandemic. To do so, we have had to make some difficult decisions:

  1. We will not offer face to face consultations as standard. All consultations will initially be by eConsult, which is our preferred method, or by telephone. You may be invited to a face to face consultation after a risk assessment. Wherever possible we will take a mobile number, ask you to wait at a distance outside the practice, or ideally in a vehicle, in order to prevent more people being in the surgery at any one time than is absolutely necessary. We are likely for the current time to greet you in PPE (personal protective equipment)

  2. To protect our staff, and hence our ability to keep our service going for you, reception staff will NOT be speaking with you face to face, but by telephone only.

  3. We are immediately reducing the number of staff who will be physically on site, and the majority of our staff will work remotely wherever possible.

PLEASE adhere to the Prime Minister's requirements on social distancing, isolation, and shielding. There is a really good article explaining how and why this works HERE



Coronavirus is a new illness that can affect your lungs and airways. If you or your family and friends are worried about having any symptoms i.e. Cough, high temperature and shortness of breath and have been in contact with someone with Coronavirus or travelled recently, please click here for more information.

Rushmoor House Surgery, Three Legged Cross Patients

Rushmoor House Surgery is now permanently closed, but all of our staff will continue to work out of our main surgery at Heathlands House in West Moors - Click here for Heathlands House Location.


If you are concerned about how you will get to West Moors for appointments, please call our reception team, and they can explain the role of our patient Champions and how they can help you.


You might find it easier to nominate a local pharmacy for your prescriptions to be sent digitally. You can click here to search for local pharmacies . Alternatively, we can print prescriptions for collection at Heathlands House.

Repeat Prescriptions Requests

For Three Legged Cross Patients who cannot get to West Moors we have provided a 'Secure Locked Box' at the Londis Shop in Three Legged Cross where Patients can put their prescription requests. The prescription requests will be collected daily and sent directly to your nominated Pharmacy - Please allow 3 working days in case they miss the collection for the day. This is a trial service at the moment.

Health Coach appointments at West Moors Village Surgery

Managing life with a health condition isn’t always easy. We know that understanding and keeping track of medications, treatments, tests and appointments with healthcare professionals are important, but also that a health condition affects our emotions, how we feel about ourselves, our social life, hobbies and day to day routines at home. Feeling confident managing all of that can be a challenge. Click here for more information about our new Health Coach service.

Healthier Together - improving the health of children and young people in Dorset, Hampshire and the Isle of Wight.

Click here to be taken to our Children's Healthcare Advice page.


Altogether Better

Altogether Better helps Health Services and local people find new ways of working together and making a difference to people’s lives, releasing new talents and resources, and improving services through a model of collaborative practice.

West Moors Group Practice have recently formed a group of volunteer Health Champions who are working alongside our Practice and our Health Professionals to reshape our services, opening up new possibilities, working together to provide a range of innovative activities and support. 

Health News from the BBC and the NHS

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